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Aplicativo Hapvida Minas Gerais

Mais saúde e praticidade na palma da sua mão

Cuidar da sua saúde ficou muito mais fácil. Com o aplicativo Hapvida Minas Gerais, você pode agendar consultas, emitir 2ª via de boletos, consultar resultados de exames e muito mais. São diversas funcionalidades para agilizar o seu dia a dia.

Capa da Página desktop
Capa da Página mobile

O aplicativo Hapvida Minas Gerais está disponível gratuitamente nas lojas
do Google Play e da Apple Store (compatível com iPhone, iPad). 

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stroke-miterlimit="10" stroke-width="0.2"></path> <path d="M85.6,23l-2.1-6h.9L86,21.9h0L87.7,17h.9l-2.2,6Z" data-name="Caminho 1363" fill="#fff" id="Caminho_1363" stroke="#fff" stroke-miterlimit="10" stroke-width="0.2"></path> <path d="M93,17.7H90.3v1.9h2.5v.7H90.3v1.9H93V23H89.5V17H93Z" data-name="Caminho 1364" fill="#fff" id="Caminho_1364" stroke="#fff" stroke-miterlimit="10" stroke-width="0.2"></path> <path d="M94.2,23V17H95v5.3h2.6V23Z" data-name="Caminho 1365" fill="#fff" id="Caminho_1365" stroke="#fff" stroke-miterlimit="10" stroke-width="0.2"></path> <path d="M100.6,23V17h.9l2.9,4.7h0V17h.8v6h-.8l-3.1-4.9h0V23Z" data-name="Caminho 1366" fill="#fff" id="Caminho_1366" stroke="#fff" stroke-miterlimit="10" stroke-width="0.2"></path> <path d="M111.5,22.2a3.1,3.1,0,0,1-5.3-2.2,3.1,3.1,0,1,1,6.2,0A3.978,3.978,0,0,1,111.5,22.2Zm-3.9-.5a2.36,2.36,0,0,0,1.6.7,1.99,1.99,0,0,0,1.6-.7,2.413,2.413,0,0,0,.7-1.7,2.06,2.06,0,0,0-.7-1.7,2.36,2.36,0,0,0-1.6-.7,1.99,1.99,0,0,0-1.6.7,2.414,2.414,0,0,0,0,3.4Z" data-name="Caminho 1367" fill="#fff" id="Caminho_1367" stroke="#fff" stroke-miterlimit="10" stroke-width="0.2"></path> </g><title>Botão Google Play</title> </g></svg>

Segunda via de boleto
Emita a segunda via do boleto do seu plano de forma rápida e simples.

Resultado de exames
​​​​​​​Confira o resultado dos seus exames realizados nas unidades da nossa Rede Própria .

Marcações de consultas
Agende consultas médicas e adicione lembrete no calendário do seu celular

Busca de rede
Verifique a cobertura e Rede de Atendimento do Plano de Saúde e Odontológico

Solicitação de autorização
Solicite autorização para o seu procedimento diretamente em nosso aplicativo.

Seu plano de saúde
na palma da mão


O aplicativo Minas Gerais coloca a saúde na palma de suas mãos. Confira algumas funcionalidades do aplicativo: 

  • • Consulta para verificar a cobertura e a rede de atendimento do plano de saúde ou odontológico; 
    • Agendamento de consultas e exames em nossa Rede Própria; 
    • Solicitação de autorização para exames e procedimentos; 
    • Segunda via de boletos; 
    • Acompanhamento em tempo real todos os procedimentos realizados durante a internação do paciente.
    • Extrato de coparticipação de consultas e exames.  

Veja como é fácil utilizar nossos serviços

Assista à série de vídeos e saiba o que cada funcionalidade pode fazer por você

Saiba como ter acesso a teleconsulta sem sair de casa

Saiba como acessar os serviços do aplicativo

Saiba como cadastrar a sua biometria facial

Dúvidas Frequentes

Quais são os serviços disponíveis nos canais de autoatendimento da Hapvida e como posso utilizá-los por meio do aplicativo? para baixo
"Para usufruir dos serviços disponíveis no aplicativo Hapvida Minas Gerais, siga estes passos simples: Baixe nosso app na Play Store (Android) ou na App Store (IOS). Selecione ""Fazer cadastro""; Insira seu CPF;. Informe sua data de nascimento, endereço de e-mail e telefone; Você receberá um código token no e-mail e telefone cadastrado para validação dos dados; Crie uma senha de seis dígitos e confirme-a; Clique em ""Prosseguir"". No aplicativo, você pode marcar, desmarcar e visualizar consultas agendadas, além de acessar resultados de exames, carteirinha virtual, autorização online de exames e cirurgias, ver a rede de atendimento de saúde e odontologia, avaliar seus atendimentos, encontrar boletos e extrato de utilização. Além do aplicativo, você pode utilizar nosso WhatsBot para agendar consultas e exames, obter a segunda via do boleto e tirar dúvidas."
Como faço para recuperar minha senha do app da Hapvida? para baixo
"Veja como recuperar sua senha: 1. Selecione ""Esqueci minha Senha""; 2. Informe o CPF e a data de nascimento. Após isso, clique em ""Recuperar Senha""; 3. Digite o código de segurança enviado para e-mail ou celular e toque em ""Validar código""; 4. Crie uma senha de seis dígitos contendo letra maiúscula, minúscula, número e caractere especial e clique em ""Finalizar”. Caso não receba o código, toque em “Precisa de ajuda”. "
Como faço para ver as clínicas que me atendem? para baixo
"Para acessar a rede de atendimento em nosso site, siga os seguintes passos: 1. Faça login em nosso Portal ou APP; 2. Selecione a opção ""Rede de Atendimento""; 3. Preencha os campos de “Estado”, “Cidade” e o tipo de atendimento desejado; 5. Clique em “Ver resultados” e veja a listagem das clínicas que atendem o seu plano. Para visualizar os detalhes e informações de cada unidade, basta clicar no nome da clínica ou hospital escolhido. "
Como posso obter a minha carteirinha digital da Hapvida? para baixo
" A carteira é disponibilizada de forma digital através do nosso aplicativo e site Hapvida Minas Gerais. 1. Faça login em nosso Portal ou APP; 2. Selecione a opção ""Carteirinha"" e ela será exibida. É possível salvar o documento clicando em ""Salvar Carteirinha Virtual"" ou adicioná-la na carteira da Apple ou do Android."
Não estou conseguindo realizar meu cadastro para ter acesso aos serviços disponíveis no aplicativo. Como devo proceder? para baixo
"Certifique-se que os campos foram digitados corretamente: 1. Verifique seu CPF ou a carteira Hapvida Minas Gerais correspondente ao seu plano e a data de nascimento informada; 2. O e-mail não pode ter sido utilizado como acesso em outro contrato; 3. A senha deve conter apenas 06 (seis) dígitos; 4. Se mesmo assim você não conseguir criar seu login entre em contato conosco através do 0800 800 3012"